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Privacy Policy

Privacy Policy for https://suet-ball-bird-feeder-uk.feedersandmore.co.uk

Introduction

Welcome to https://suet-ball-bird-feeder-uk.com (hereafter referred to as “Suet Ball Bird Feeder UK,” “we,” or “our”). We are dedicated to maintaining the privacy and security of your personal data when you interact with our website, applications, services, and products. This Privacy Policy outlines our practices regarding the collection, usage, and disclosure of personal information in compliance with various global privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA)
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Protection Act (UCPA)
  • Connecticut’s ConnectICUT Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our digital presence, including:

  1. Our official website at https://suet-ball-bird-feeder-uk.feedersandmore.co.uk
  2. Mobile and desktop applications associated with our brand
  3. Online services and products offered by Suet Ball Bird Feeder UK
  4. Interactions between users and our staff through various communication channels

Important Note: This policy does not cover third-party platforms, applications, or services that you may access through links on our website. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This section outlines the various ways your data is collected, used, and processed when interacting with us:

  1. Account Creation: When you create an account with us, we collect basic user information such as name, email address, and password.
  2. Purchases: We process payment information for online transactions, including card details, billing addresses, and order history.
  3. Communication: You may receive marketing emails, newsletters, or promotional messages from us. We also communicate with users regarding their orders, returns, or customer support inquiries.
  4. Website Usage: We track your interaction with our website using cookies and similar technologies for analytics and to enhance your user experience.
  5. Feedback and Reviews: We may collect feedback, product reviews, and survey responses to improve our services.
  6. Social Media Integration: If you choose to log in or share content via social media platforms, we may access certain personal information from those accounts (with your consent).

Personal Data Collection

We collect a range of personal data to provide and improve our services:

  • Account Information: Includes user names, email addresses, passwords (hashed), and profile pictures.
  • Payment Information: Credit/debit card details, billing addresses, and transaction history for processing purchases.
  • Financial Data: Bank account information (where provided for direct payments or refunds).
  • Purchase Information: Order details, product preferences, and shopping behavior.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs) or mobile phone numbers for push notifications (with user consent).
  • Location Data: GPS coordinates or location services data when you use our apps or websites on mobile devices.
  • Feedback and Comments: Any information you voluntarily provide through surveys, feedback forms, or product reviews.
  • Social Media Details: User IDs, profiles, and content (when shared publicly) from social media platforms.
  • Product Information: Product preferences, browsing history, and purchase behavior.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website:

  • Strictly Necessary Cookies: Essential for navigating our site and ensuring functionality.
  • Preference Cookies: Remember user preferences (e.g., language, theme).
  • Analytics Cookies: Track website usage and provide analytics data to improve our services.

Users can manage non-essential cookies through our Cookie Manager, allowing them to customize their tracking preferences.

Data Retention and Deletion

We retain personal data for as long as necessary or permitted by law:

  • Financial and transaction data is stored for at least seven years due to tax and accounting requirements.
  • Personal information associated with customer accounts is retained until the account is inactive or closed.
  • We may anonymize or aggregate data after retention periods for internal analytics purposes but will not re-identify individuals from this data.

Data Security

We prioritize the security of your personal data:

  • Employing industry-standard encryption protocols to protect data in transit and at rest.
  • Utilizing secure third-party processing providers who adhere to strict privacy standards.
  • Regularly reviewing and updating our security measures to adapt to emerging threats.

Children’s Privacy

Suet Ball Bird Feeder UK does not knowingly collect personal information from children under the age of 18. Our services are directed at adults, and we do not market or offer products targeted at minors.

Your Data Rights

Depending on your location, you may have certain rights regarding your personal data:

  • Access: Request access to the personal data we hold about you.
  • Rectification: Ask us to correct any inaccurate or incomplete information.
  • Erasure (Right to be Forgotten): Request the deletion of your personal data when it is no longer necessary.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive a copy of your data in a structured, commonly used format.
  • Objection: Object to the processing of your data for certain purposes.
  • Non-Discrimination: Assert your right not to be discriminated against for refusing to provide personal data.

To exercise any of these rights, please contact our Data Privacy Team at [email protected] or through written correspondence.

Policy Updates and Changes

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any significant changes will be posted on this page, and the updated policy will be effective immediately upon posting. We encourage you to review this page periodically to stay informed about how we protect your personal data.

Contact Us

For any questions, comments, or concerns regarding our Privacy Policy or data handling practices:

  • Email: [email protected]
  • Mail: Data Privacy Team, Suet Ball Bird Feeder UK, [Address]

We value your trust in providing us with your personal information, and we are committed to protecting it.

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